Grow your business with
WhatsApp business solution

LP Converse works as a comprehensive messaging platform that helps businesses streamline their customer communication and engagement across multiple channels.

  • Realtime Campaigns
  • End to End customer journey
  • Boost Conversions
  • Powerful Analytics
  • 1500+ businesses across the world

    The "Agent Chat" feature offered by LP Converse is designed to provide real-time customer support and engagement through human agents. It enables companies to interact directly with their customers, addressing their queries, concerns, and providing personalized assistance.

    • Real-time Customer Support: LP Converse's Agent Chat feature allows businesses to engage with their customers in real time. Customers can initiate conversations and receive prompt responses from trained agents, enhancing their overall experience and satisfaction.
    • Live Assistance: Agent Chat enables businesses to provide instant assistance to customers. Whether it's answering product-related questions, resolving technical issues, or guiding customers through a complex process, agents are readily available to help, ensuring smooth customer journeys.
    • Performance Analytics: LP Converse provides analytics and reporting capabilities for the Agent Chat feature. Companies can track response times, customer satisfaction levels, agent performance, and other metrics to gain insights into their support operations and make data-driven improvements.

    LP Converse introduces a cutting-edge feature called Realtime Campaigns, designed to revolutionize how companies engage with their customers through dynamic and responsive marketing strategies. Realtime Campaigns is a powerful tool that enables businesses to create and deliver targeted marketing messages in real-time, optimizing customer interactions and driving conversion rates to new heights.

    • Dynamic Messaging: Realtime Campaigns allows businesses to craft highly personalized messages that adapt to the customer's behavior, preferences, and real-time actions. By leveraging customer data and analytics, companies can deliver tailored offers, promotions, and recommendations that resonate with individual customers, fostering a sense of exclusivity and relevance.
    • Cross-Channel Integration: LP Converse's Realtime Campaigns feature seamlessly integrates with various communication channels, including WhatsApp, SMS, email, and Viber. This allows businesses to reach customers through their preferred channels, ensuring maximum visibility and engagement. The ability to orchestrate multi-channel campaigns from a centralized platform simplifies management and enhances consistency across touchpoints.
    • Comprehensive Analytics: Realtime Campaigns provides comprehensive analytics and reporting capabilities, allowing businesses to gain valuable insights into campaign performance. Marketers can track key metrics, such as open rates, click-through rates, conversions, and customer engagement, to measure the effectiveness of their campaigns and make data-driven optimizations for future endeavors.

    The "Campaign Scheduler" feature offered by LP Converse is a powerful tool that allows businesses to effectively plan and schedule their messaging campaigns in advance. With this feature, companies can ensure that their messages are sent at the right time, maximizing their impact and engagement with customers.

    • Efficient Campaign Planning: The Campaign Scheduler feature streamlines the process of planning marketing campaigns by providing businesses with a centralized platform to schedule their messages. Companies can easily create and organize their campaigns, specifying the content, target audience, and desired delivery dates and times.
    • Timely Message Delivery: Timing is crucial in marketing, and the Campaign Scheduler ensures that messages reach customers at the most opportune moments. Businesses can strategically schedule their messages to coincide with special events, holidays, or specific times of the day when their target audience is most likely to be receptive.
    • Global Time Zone Support: LP Converse's Campaign Scheduler takes into account different time zones, making it suitable for companies operating on a global scale. Businesses can schedule messages to be sent at the local time of their target audience, ensuring that the communication is timely and relevant, regardless of geographic location.

    The "User Management" feature is a crucial component of the LP Converse messaging platform that allows companies to efficiently manage their users and access controls within the system. It provides a comprehensive set of tools and functionalities to simplify user administration, enhance security, and streamline user-related operations.

    • Access Control and Permissions: With the "User Management" feature, administrators have granular control over user access and permissions. They can assign different levels of access rights to individuals or groups, ensuring that each user has appropriate privileges for their role within the organization.
    • User Registration and Onboarding: LP Converse enables companies to easily register and onboard users onto the platform. Administrators can create user accounts and define their roles and permissions based on organizational hierarchy or specific functional requirements.
    • User Analytics and Reporting: LP Converse provides analytics and reporting features related to user management. Administrators can generate reports on user activity, engagement metrics, and performance indicators. These insights help optimize user management strategies and improve overall messaging effectiveness.

    The Chatbot feature offered by LP Converse is a powerful tool that empowers businesses to engage with their customers effectively and efficiently. With this feature, companies have the option to choose between Agent-based or NLP (Natural Language Processing) based chats to support their customers' needs.

    • Agent-based Chats: LP Converse allows companies to provide real-time support to customers through live chat with human agents. This feature enables businesses to offer personalized assistance, address customer queries, and resolve issues promptly. Agent-based chats are particularly valuable for complex or sensitive customer interactions that may require human intervention and expertise.
    • NLP-based Chats: LP Converse also offers chatbot capabilities powered by Natural Language Processing (NLP) technology. These intelligent chatbots can understand and interpret customer messages in natural language, providing automated responses and support. NLP-based chatbots are designed to handle routine inquiries, provide instant responses, and assist customers with common issues, reducing the burden on human agents and enhancing overall efficiency.

    The "Manage Contacts" feature in LP Converse offers businesses a powerful tool to efficiently organize and handle their contact lists. This feature is designed to streamline the process of managing customer information and enables businesses to effectively engage with their contacts across various messaging channels.

    • Contact Organization: LP Converse allows businesses to create and maintain a centralized database of contacts. This database can be easily accessed and updated, ensuring accurate and up-to-date customer information. It provides businesses with a comprehensive view of their contacts, including their names, contact details, preferences, and communication history.
    • Import and Export Capabilities: LP Converse allows businesses to import existing contact lists from other systems or platforms, facilitating a seamless transition. It also offers export capabilities, allowing businesses to extract contact data for analysis or integration with other tools.
    • Contact Search and Filtering: The feature includes robust search and filtering functionalities, enabling businesses to quickly locate specific contacts or groups based on various parameters. This saves time and effort when targeting specific customer segments or conducting specific marketing campaigns.

    About LP Converse

    • One of the key advantages of LP Converse is its versatility in supporting different types of communication. It offers both agent-based chats and chatbots powered by Natural Language Processing (NLP) to cater to different customer support needs. This enables businesses to automate responses, provide quick answers to queries, and deliver personalized experiences.

    • LP Converse facilitates efficient contact management by allowing businesses to organize and segment their contact lists, import existing data, and enrich customer profiles with custom fields. This enables targeted messaging and personalized campaigns based on customer preferences and behaviors.

    Why LP Converse

    LP Converse is a comprehensive messaging platform that enables companies to easily send various types of messages to their existing customers and potential clients using WhatsApp. It offers a range of features and capabilities to support marketing, customer support, transactional messaging, and customer engagement.

    Multiple Messaging Channels

    LP Converse primarily focuses on WhatsApp as a messaging channel, allowing companies to reach a large global audience. Additionally, it supports other communication channels such as SMS, emails, and Viber.

    Marketing and Customer Support

    Companies can leverage LP Converse for marketing purposes, sending promotional messages in real-time or scheduling them for future delivery. It also facilitates customer support by providing options for agent-based chats or chatbots powered by Natural Language Processing (NLP).

    Transactional Messages

    LP Converse enables banks and other businesses to send transactional messages to customers. These messages can include updates on financial transaction statuses, account statements, and important notifications.

    Chat with us